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idWorkbench™ - Customizable, roles-based user interface with idFusion Services for underwriters, claims, investigators and executives.


idWorkbench™ is a secure, roles-based idFusion access point where authorized users can manage alert and risk workflow, monitor and report alerts status, conduct investigations, generate reports and access other idFusion services like idMobile and idGetData. Enterprise workflow readily configured to customer organization structure, escalation and decision processes and reporting requirements.

How can carriers benefit from idWorkbench™?

• Enables non-technical users to access, employ and monitor idFusion activities and services

• Supports sophisticated case management and escalation processes within and across customer-defined teams and organizational structures

• Drives cross-functional collaboration around risk monitoring, identification, measurement and resolution processes

• Readily integrates with hosted and cloud based carrier systems

• Supports all industry-standard SSO integrations