Want to improve Auto Insurance margins? Attack pre-existing Damage fraud first.
Pre-existing damage charged to newly bound auto policies just might be the largest single dollar fraud category afflicting auto insurance carriers. Substantially […]
Pick your customers before they pick you
Carriers want to grow their top line. And in today’s digital revolution, that’s becoming easier and faster to accomplish. Direct marketing and […]
Show customers you are paying attention to them – and watch fraudsters run away
Direct insurance – whether by phone or over the internet – is fundamentally different from traditional neighborhood agency business on many dimensions. […]
Can digital transformation solve the auto fraud challenge?
Carriers tend to look at policy risk as a whole: what do 20 something single men in zip code 44444 driving 1999 […]
"How to stop insurance fraud carriers must 'pay attention'.
Auto Insurance fraud is a huge share of the net premiums written by carriers. It’s been going on for so long that […]
The keys to fighting consumer insurance fraud
Solutions need to have the following attributes: Transactional Immediacy: Regardless of whether the transaction is quote/application, endorsement, billing or claim, the analytics […]
Why do auto Insurers experience so much rate manipulation at point of sale?
The auto insurance industry has a large problem with customer rate manipulation at the point of sale. Industry studies and our own […]
Things every insurer needs to know about auto insurance fraud
The auto insurance market suffers from a shockingly high level of fraudulent activity, yet we find many people in the industry don’t […]
Beware the Insurance Digital Transformation Trap
The Property and Casualty insurance industry is making huge investments in new core systems. The analysts have named this the industry’s “Digital […]
Here's how you reduce first year auto losses by five or more points.
Everyone in Property & Casualty insurance industry knows about the first year auto insurance loss ‘bump’ – new business almost always loses […]
Auto Insurance customers are changing – which means trouble for carriers
“We’re not making money on direct, online business” is something we hear from a number of carriers. Some of them are fairly […]
idMobile Prexisting damage
We have just completed a national pilot of idMobile. The pilot required that all customers seeking a quote download the idMobile app […]