Progressive (and Geico) Demonstrate Why IT Speed and Precision are Critical
P&C Specialist is reporting on which Personal Lines carriers are losing or gaining customers during the current auto repair inflation crisis. Note […]
Focus On Risk Selection Because That’s Where the Money Is
Why do carriers spend so much time on cost reduction and claims efficiency when most of the money in Personal Lines P&C […]
Carriers Are Underestimating the Loss Impact of Small Diameter Hail Storms
P&C Specialist reports on a newly released study by ZestyAI entitled: Small Hail, Big Problems, New Approach. According to the authors the […]
The Kind of Customer Satisfaction You Don’t Want
The Kind of Customer Satisfaction You Don’t Want We were looking at the results of JD Powers’ Annual Personal Auto Insurance Claims […]
Homeowners Carriers Have a Renovation Problem
P&C Specialist reports that Hanover’s 2023 Home Renovation Report shows an increase in homeowners not informing their carrier of home renovations. “The […]
Geico falls into third place behind Allstate
Geico falls behind Allstate in Personal Lines revenue although it remains a dominating third in Auto. Has Geico’s low-cost direct auto business […]
Risk mitigation and the cooperative insurance customer
Interesting survey results from Bain via P&C Specialist suggest that far more than prior generations millennial consumers are expecting their carriers to […]
How will insurance regulators evaluate AI/Black Box underwriting decisions?
There is quite a bit of auto insurance industry activity and discussion around using AI machine learning models to identify bad risks […]
What Progressive’s 3rd Quarter homeowner’s losses tell us
First the obvious: Unique among its large carrier peers, Progressive participates in the Florida market and Hurricane Ian is responsible for its […]
Why do auto Insurers experience so much rate manipulation at point of sale?
The auto insurance industry has a fraud and premium leakage problem at the point of sale. Industry studies and our own work […]
State Farm Leans into the Storm
State Farm Leans into the Storm For most carriers 3rd quarter 2022’s underwriting results scream retrenchment: double digit deterioration in combined ratios […]
