idFusion unites the entire organization around the "Power of Now"
- A complete, common customer data view
- Common analytical tools
- User composed (no programming)
- Designed for real time decisions and intervention at POS
Risk Scenario Analysis
Suspicious Behavior
Tracks transactional behavior – in quote, inter-quote changes, prior policies; suspicious connections, missing data, known bad guy, suspicious event sequences such as claims near endorsements and cancel/reinstates near a claim.
Lifetime Value
Delivers a ‘Whole customer view’ from comprehensive data idFusion maintains. Components include: expected duration, NPE, multiple product vs single, LAE per claim by type, UEP, cost to serve (frequency & type of changes, inquiries), policy size (Total Revenue), acquisition costs and cancel costs.
Hot Spot Analytics
Enable identification of high loss & high profit segments by geography, demography, channel, attributes, behavior, LTVC, risk scores and other strategic details.
Serial Behaviors
Detect serial changes, serial claims within and across policies as risk and cost indicators for inclusion in origination and claims decisioning.
Book Studies
Streamlined and much more efficient approach to compliance, DOI requests, actuarial, risk scoring and other studies.
Suspicious Relationships
Graph based – frequent connections, pattern recognition that can be used to update risk scoring and customer interaction (Happy vs. Hard paths).
Fraud Networks
Monitors for high risk connections and connection trends and alerts business teams.
Known Fraudsters
Flags previously investigated persons, entities and alerts when observed in an activity or closely connected to the observed.
Opportunistic Fraud Prevention
Identify recycled assets, undocumented assets/inventory and images/image capture.
