Platform Tools
idFusion gives you a range of advanced analytical tools to rapidly detect and value emerging risk opportunities/threats.
idResolve
idResolve is a highly configurable, flexible and powerful fraud intervention service that is invoked when fraud rules are triggered or suspicious entities are detected during a customer, call center or agent online session via a web interface.
idRuleBuilder
idRuleBuilder gives carriers the ability to design, test and deploy customizable, microtargeted business risk rules and risk resolution workflow to optimize business selection, mitigate fraud and misrepresentation risk, implement agency management and channel controls.
idAnalyze
idAnalyze is a powerful analytical toolkit that delivers powerful querying and analytical capabilities to idFusion customers.
idQuoteMonitor
idQuoteMonitor enables carriers to detect and prevent rate evasion during live application processes by monitoring anomalies in application data and unexpected changes in and between quotes, policies, claims and other information acquired during the application and/or endorsement process.
idWorkbench
idWorkbench the starting point for idFusion. It is a secure, roles-based representation of and access point to all idFusion services. It includes a sophisticated, configurable case management system, access to a callable idMobile service, query and reporting tools to analyze all policy and network information, and collaboration tools to enable cross functional case, data and insight collaboration.
idStormwatch
idNetwork
idNetwork is idFusion’s social network (graph data) risk analysis toolbox and a key components of the idFusion real-time fraud detection solution.
Productivity Tools
idFusion gives you a range of advanced analytical tools to rapidly detect and value emerging risk opportunities/threats.
idResolve
idResolve is a highly configurable, flexible and powerful fraud intervention service that is invoked when fraud rules are triggered or suspicious entities are detected during a customer, call center or agent online session via a web interface.
idRuleBuilder
idRuleBuilder gives carriers the ability to design, test and deploy customizable, microtargeted business risk rules and risk resolution workflow to optimize business selection, mitigate fraud and misrepresentation risk, implement agency management and channel controls.
idAnalyze
idAnalyze is a powerful analytical toolkit that delivers powerful querying and analytical capabilities to idFusion customers.
idQuoteMonitor
idQuoteMonitor enables carriers to detect and prevent rate evasion during live application processes by monitoring anomalies in application data and unexpected changes in and between quotes, policies, claims and other information acquired during the application and/or endorsement process.
idWorkbench
idWorkbench the starting point for idFusion. It is a secure, roles-based representation of and access point to all idFusion services. It includes a sophisticated, configurable case management system, access to a callable idMobile service, query and reporting tools to analyze all policy and network information, and collaboration tools to enable cross functional case, data and insight collaboration.
idStormwatch
idNetwork
idNetwork is idFusion’s social network (graph data) risk analysis toolbox and a key components of the idFusion real-time fraud detection solution.
id
Risk Analysis Services
idFusion gives you a range of advanced analytical tools to rapidly detect and value emerging risk opportunities/threats.
idRuleBuilder™
idRuleBuilder gives carriers the ability to design, test and deploy customizable, microtargeted business risk rules and risk resolution workflow to optimize business selection, mitigate fraud and misrepresentation risk, implement agency management and channel controls.
idQuoteMonitor™
idQuoteMonitor enables carriers to detect and prevent rate evasion during live application processes by monitoring anomalies in application data and unexpected changes in and between quotes, policies, claims and other information acquired during the application and/or endorsement process.
idNoPay™
idNoPay is a cloud service that identifies applications with listed drivers who have unpaid premium balances left over from prior policies.
TrustMark Risk Score™
TrustMark risk scores employ rigorous modeling techniques to a wide array of customer application, policy and claims behavioral indicators to assign and continuously update risk levels associated with each driver or claimant in a carrier network.
Productivity Services
idDamageDetect™
idDamageDetect™ is an AI/ML-enabled tool that reviews and detects damage on the exterior of vehicles from secure images captured by the idFetch™ image capture mobile web service.
idDocReader™
idDocReader is an AI/ML-powered tool that captures key information from insurance (e.g. Letter of Experience, Declaration Pages) and other types of risk-verification documents (e.g. drivers license, vehicle registration, address verification). idDocReader can be invoked automatically at POS to validate a questionable detail or document as a key risk assumption
Data Capture
idFetch™
idFetch™ is a highly flexible, user-customizable mobile service that allows carriers to automatically or manually direct secure requests to customer mobile devices and gather authentication, image capture (e.g., manifests of persons, vehicles, documents, properties, etc.) and GPS/device data during the sales process to execute risk assessment and mitigation actions.
idGetData™
idGetData is a Value-Added API Service designed for the insurance industry and delivered as Software as a Service (‘SaaS’). It allows carriers of all sizes to add or replace the many interfaces with third-party data and service providers with a single interface to a managed data and services acquisition hub.
End User Services
idAnalyze™
idAnalyze is a powerful analytical toolkit that delivers powerful querying and analytical capabilities to idFusion customers.
idNetwork™
idNetwork is idFusion’s social network (graph data) risk analysis toolbox and a key components of the idFusion real-time fraud detection solution.
idWorkbench™
idWorkbench the starting point for idFusion. It is a secure, roles-based representation of and access point to all idFusion services. It includes a sophisticated, configurable case management system, access to a callable idFetch™ service, query and reporting tools to analyze all policy and network information, and collaboration tools to enable cross functional case, data and insight collaboration.
Intervention Services
IdResolve™
idResolve is a highly configurable, flexible and powerful fraud intervention service that is invoked when fraud rules are triggered or suspicious entities are detected during a customer, call center or agent online session via a web interface. idResolve is the key gateway to engaging in online interactions with agents, customers and call center personnel to resolve risk issues.
Case Example: How idFusion rapidly delivers value
Speed
- Immediate 'how many/how much" ability to value a new rule against the existing book
- User composable rules and intervention
Margin
- Missing driver detection and resolution
- Commercial use detection and prevention
Yield
- Multi channel, multi line lead routing
- Quote to close optimization
Cost
- idFetch™ vehicle image and iocumentation
- Early claim and cancel prediction model
Risk Insights
When preparing for a busy tropical storm season understanding and documenting risks is key
Understanding a home's vulnerabilities before disaster strikes is vital. The 2024 hurricane season could bring significant financial challenges. By taking proactive steps in risk management and claim handling, homeowners’ insurance carriers can better protect themselves and their customers against potential losses.
Geico bounces back but still faces big IT challenges
Geico has a reputation for being a technology laggard in the Personal Lines P&C industry. They've acknowledged this. But Progressive, their longtime rival, is the industry technology leader. So much so that they avoided the massive post-covid meltdown that the rest of the industry experienced. So how is Geico going to catch up? By implementing the same package software core systems that the rest of the industry have. Or by building tools that enable much more granular and event driven risk selection throughout the policy lifecycle? Which is where the money is and is something core systems can't solve.
Ineffective Underwriting Leaves Claims to Adjust the Odds – A Dubious Roof Claim Exposes Gaps
A multi-pronged approach addressing underwriting, renewal, and claim management practices is crucial. By proactively managing risk and fostering transparency, insurers can safeguard their systems against exploitation, ensuring fairness for legitimate claimants while protecting themselves from unnecessary losses. Vigilance and a commitment to comprehensive assessment are key to navigating the complexities of risk.
