Love Your Good Customers, Especially Those in Tough Markets
In the complex world of insurance, it’s tempting to lump policyholders into neat categories based on their perceived risk: good segments, bad […]
Carrier agility is a vital skill in Personal Lines P&C
Carrier agility is becoming an increasingly vital skill, yet according to this story from P&C Specialist, some carriers are still struggling two […]
Another data magic bullet backfires
Allstate is being sued by Texas over its attempt to use its app to monitor customer driving behavior. It always surprises me […]
Insurers need to channel their inner Santa
We all know the story: “He knows when you’re sleeping, he knows when you’re awake. He knows if you’ve been bad or […]
Expanding Horizons: How Continuous Risk Management Empowers Niche Carriers to Grow with Confidence
Small and mid-market commercial insurance carriers often specialize in niche markets, providing tailored coverage to specific industries or business segments. These carriers […]
Which is Riskier? The (Fake) Bear in the Room
Insurance is full of surprises, but few are as wild as that story about the “bear” turning out to be a furry […]
The Domino Effect of Poor Risk Selection on Carrier Performance
Accurate risk selection is the heartbeat of profitability. According to Insurance Journal, for the second year in a row, the U.S. property […]
Overlooked Risks in Personal Lines: The High Cost of Missed Indicators and the Imperative for Continuous Monitoring
Consider the impact of fire protection classifications in homeowners insurance, where misclassifying a property’s proximity to a water source can lead to […]
What Now? Navigating Climate Risk in the New Normal
Hurricane Milton just struck Florida causing widespread damage, and in the wake of Hurricane Helene, insurance carriers face a major challenge: processing […]
Don’t Churn Customers, Upgrade!
This Carrier Management piece “Soft Commercial Market Ahead: Prepare for Underwriter ‘Herd Behavior’” applies even more to Personal Lines carriers. For example, […]
Seamlessly Transforming Legacy Systems Without Major Overhaul
In today’s insurance industry, carriers face significant challenges due to outdated, cumbersome technology. As P&C Specialist highlights, even major players like Liberty […]
The Personal Lines Churn Crisis
The insurance industry is in the midst of a quiet crisis: according to PropertyCasualty360, customers are jumping ship at alarming rates. In auto […]
