Why is personal lines underwriting so technologically backward?
Why is there so little personal lines insurance carrier investment in underwriting automation? After all, matching risk to rate is the fundamental […]
Hidden Pre-existing Damage
Some customers only purchase ‘Comprehensive and Collision’ Insurance when they have damage that they want repaired. This ‘pre-existing damage’ fraud is a […]
Garaging Fraud
“Garaging Fraud” is where a policyholder claims to garage their car in a low risk area to reduce their premium. An example […]
Ghost Broker Fraud
A ‘Ghost Broker’ is an unauthorized person who helps drivers get legally required auto proof of insurance for a fee. Typically, the […]
You can’t always price right
Weak risk selection forces carriers to be pricing prophets. P&C Specialist reports on the amazing range of personal auto loss ratios being […]
The storm exposes the risk. But are you ready for it?
Another catastrophe, another headline. This time, California is investigating State Farm’s handling of wildfire claims – scrutinizing delays, denials, and service breakdowns […]
Auto insurance risks are changing rapidly; to survive, carriers must get far better at picking risks
In nature, the ones that survive aren’t the biggest or strongest. They’re the ones that adapt the fastest. And in an accelerating […]
Workers comp: The ‘Volunteer’
A common fraud in the WC insurance space is undercounting or overcounting “volunteers”. In most states, volunteers are not automatically covered by […]
Class code chicanery
A common underwriting fraud in WC is allocating employees to the wrong class code. For example, an auto repair shop saying they […]
There are six critical points where excess insurance risk can be mitigated – but you must focus on them all
Across the insurance policy cycle there are six crucial points where having a clear insight into the truthfulness and intentions of customers […]
The digital market is here, you need digital armor to compete
JD Power recently reported some surprising news: 47% of all auto policies are now transacted digitally, with another 17% through call centers. […]
Workers Comp: Lowballing Headcounts
One common form of rate manipulation in WC is lowballing the employee count at policy inception. While an audit (usually 13 to […]
