WHY AUTO CARRIERS DON’T MAKE MONEY ONLINE – AND HOW TO STOP THE DAMAGE
The auto insurance industry is in the middle of a multi-billion dollar bet on ‘digital transformation’ to reduce costs, improve operational performance […]
With auto insurance new markets are non-standard markets
Many preferred US auto insurance carriers are expanding into new geographies and channels. This has not gone well. Most experienced much higher […]
Pick Your Customers or The Worst of Them Will Pick You
Of course carriers want to grow their top line. And in today’s digital transformation revolution, that’s becoming easier and faster to accomplish. […]
Want to improve Auto Insurance margins? Attack pre-existing Damage fraud first.
Pre-existing damage charged to newly bound auto policies just might be the largest single dollar fraud category afflicting auto insurance carriers. Substantially […]
Pick your customers before they pick you
Carriers want to grow their top line. And in today’s digital revolution, that’s becoming easier and faster to accomplish. Direct marketing and […]
Show customers you are paying attention to them – and watch fraudsters run away
Direct insurance – whether by phone or over the internet – is fundamentally different from traditional neighborhood agency business on many dimensions. […]
Can digital transformation solve the auto fraud challenge?
Carriers tend to look at policy risk as a whole: what do 20 something single men in zip code 44444 driving 1999 […]
"How to stop insurance fraud carriers must 'pay attention'.
Auto Insurance fraud is a huge share of the net premiums written by carriers. It’s been going on for so long that […]
The keys to fighting consumer insurance fraud
Solutions need to have the following attributes: Transactional Immediacy: Regardless of whether the transaction is quote/application, endorsement, billing or claim, the analytics […]
Why do auto Insurers experience so much rate manipulation at point of sale?
The auto insurance industry has a large problem with customer rate manipulation at the point of sale. Industry studies and our own […]
Things every insurer needs to know about auto insurance fraud
The auto insurance market suffers from a shockingly high level of fraudulent activity, yet we find many people in the industry don’t […]
Beware the Insurance Digital Transformation Trap
The Property and Casualty insurance industry is making huge investments in new core systems. The analysts have named this the industry’s “Digital […]
