Why do auto Insurers experience so much rate manipulation at point of sale?
The auto insurance industry has a large problem with customer rate manipulation at the point of sale. Industry studies and our own […]
To eliminate fraud imitate the Cop on the Beat
I find it odd that the two types of P&C fraud – Claims Fraud and Underwriting Fraud – are treated so differently […]
In fighting underwriting fraud there's more to data than just 'data'.
Everyone agrees that more and better data is essential to identifying and reducing the high levels of customer data manipulation and misrepresentation […]
Carriers are underinvesting in analytics
Insurers are underinvesting in data analytics because they can’t imagine all of the new uses. Here’s a perspective from someone who’s actively […]
How much is that aggregator earning you
Many financial institutions use on line customer aggregators as part of their distribution mix. The appeal is obvious: aggregators deliver customers who […]
The best data is customer interaction
A customer’s address doesn’t match the 3rd party data – and he hasn’t moved recently. A case of garaging fraud? Or someone […]
Data isn't the (only) answer
Underwriting fraud is the presentation of false or incomplete information by the customer and/or agent about a risk in order to receive […]
Adaptation, Anti Fragility and the Insurance Company
In his book Antifragile Nassim Nicholas Taleb breaks all things into three categories: the fragile, the robust and the anti-fragile. Take for […]
Why is it so hard to catch fraudsters?
People who commit insurance fraud over and over again. They do it because they get away with it. But how do they […]
Where's the "Vig"?
Vig is short for “vigorish” a Yiddish word that means the ‘cut’ or ‘take’ that a bookie or loan shark gets from […]
How to solve the Commercial Vehicle Classification as Personal Vehicle Problem
It turns out that quite a few owners of commercial vehicles dishonestly insure them as personal vehicles. Indeed in our personal automotive […]
How to get your auto insurance company to fix your car for free
Say you have some damage to your car: nothing great, maybe a few dents up front with some scratches amounting to a […]
