Progressive (and Geico) Demonstrate Why IT Speed and Precision are Critical
P&C Specialist is reporting on which Personal Lines carriers are losing or gaining customers during the current auto repair inflation crisis. Note […]
Focus On Risk Selection Because That’s Where the Money Is
Why do carriers spend so much time on cost reduction and claims efficiency when most of the money in Personal Lines P&C […]
Carriers Are Underestimating the Loss Impact of Small Diameter Hail Storms
P&C Specialist reports on a newly released study by ZestyAI entitled: Small Hail, Big Problems, New Approach. According to the authors the […]
The Kind of Customer Satisfaction You Don’t Want
We were looking at the results of JD Powers’ Annual Personal Auto Insurance Claims Satisfaction survey recently and it provoked a thought: […]
Homeowners Carriers Have a Renovation Problem
P&C Specialist reports that Hanover’s 2023 Home Renovation Report shows an increase in homeowners not informing their carrier of home renovations. “The […]
We’ll be at AWS re: Invent!
If you’re with an insurance carrier or an Insuretech we’d like to connect. If you want to do likewise, please fill out […]
What does it take for a good inner city minority driver to get a fair insurance rate?
According to a study released by the Consumer Federation of America, drivers living in predominantly African American ZIP codes are charged 70% higher […]
Are Mandated Auto Premium Reductions Justified?
Policymakers in many states – notably including California, Michigan and Louisiana in recent weeks – are considering aggressive steps to drive down […]
Coming to an agent near you: direct online auto insurance losses
It is common knowledge that auto insurance distributed via the direct, online channel is much less profitable than agent business. But why […]
Rate Manipulation
Customers are using the knowledge they gained from shopping to manipulate rates more. Modern quotation systems make it easy for customers to […]
Six auto insurance trends driven by the pandemic.
It’s been a century since the United States has experienced a pandemic on the scale of the current COVID19 outbreak, resulting in […]
How to fight fraud and please sales at the same time
One of the biggest issues in insurance fraud prevention is managing error rates. The goal is to detect as many of the […]
