Carrier agility is a vital skill in Personal Lines P&C
Carrier agility is becoming an increasingly vital skill, yet according to this story from P&C Specialist, some carriers are still struggling two […]
Another data magic bullet backfires
Allstate is being sued by Texas over its attempt to use its app to monitor customer driving behavior. It always surprises me […]
Insurers need to channel their inner Santa
We all know the story: “He knows when you’re sleeping, he knows when you’re awake. He knows if you’ve been bad or […]
Which is Riskier? The (Fake) Bear in the Room
Insurance is full of surprises, but few are as wild as that story about the “bear” turning out to be a furry […]
Don’t Churn Customers, Upgrade!
This Carrier Management piece “Soft Commercial Market Ahead: Prepare for Underwriter ‘Herd Behavior’” applies even more to Personal Lines carriers. For example, […]
Seamlessly Transforming Legacy Systems Without Major Overhaul
In today’s insurance industry, carriers face significant challenges due to outdated, cumbersome technology. As P&C Specialist highlights, even major players like Liberty […]
Personal line carrier success requires active management throughout the policy lifecycle
In today’s unpredictable world, carriers must ensure that both personal lines—home and auto—are not only adequately covered but also meticulously assessed for […]
Progressive shows the competition how to micro-focus on risk during transactions rather than amputate in a panic later.
Recent shocks from Covid, the Ukraine conflict, and the recession have severely damaged most personal line carriers’ profitability. For example, Geico, a […]
To Speed Insurance IT Innovation, Get Innovation Out of IT
Speeding IT innovation processes is good but empowering non-IT staff to innovate without requiring costly coding is better.
So Much Data, So Few Results
The insurance market is filled with data venders gathering risk-related data on insurance customers to ensure that underwriting decisions are accurately tied […]
Pre-Loss Documentation Makes Catastrophes Less Catastrophic
The recent Q1 rebound in personal lines profitability, while encouraging, is a fragile victory. As the specter of escalating catastrophe losses looms large, insurers must proactively […]
Heightened Privacy Concerns: The Telematics Backlash
Verisk partnered with major automakers like Ford, GM, Honda, and Hyundai to collect driving data. This data was shared with insurers, enabling personalized discounts for safe drivers. However, the program raised consumer concerns. Media reports exposed instances of GM sharing data without explicit customer knowledge, leading to lawsuits alleging privacy violations and potential premium increases. The resulting backlash prompted Verisk to terminate its telematics program.
