Customers are using the knowledge they gained from shopping to manipulate rates more. Modern quotation systems make it easy for customers to run multiple rate scenarios, omitting drivers, switching addresses or transferring commercial vehicles to personal policies. Today’s extreme financial pressures and the relative anonymity of direct channels are making these types of frauds more common.
You may also like
How will insurance regulators evaluate AI/Black Box underwriting decisions?
There is quite a bit of auto insurance industry activity and discussion around using AI machine learning models to identify bad risks […]
What Progressive’s 3rd Quarter homeowner’s losses tell us
First the obvious: Unique among its large carrier peers, Progressive participates in the Florida market and Hurricane Ian is responsible for its […]
Why do auto Insurers experience so much rate manipulation at point of sale?
The auto insurance industry has a fraud and premium leakage problem at the point of sale. Industry studies and our own work […]