Three AI Mistakes We See Insurance Carriers Making
Insurance carriers typically make three mistakes when implement AI
Where is Progressive?
This is a list of the insurance carriers who are the most active defendants of cases filed in the United States. State […]
Fast Isn’t Always Smart: Why high speed Claims Tech puts the cart before the horse
Every few years, insurance circles back to the same promise like it’s breaking news:“Faster claims. Faster payments. Happier customers.” And every few […]
Garaging Fraud
“Garaging Fraud” is where a policyholder claims to garage their car in a low risk area to reduce their premium. An example […]
Ghost Broker Fraud
A ‘Ghost Broker’ is an unauthorized person who helps drivers get legally required auto proof of insurance for a fee. Typically, the […]
Auto insurance risks are changing rapidly; to survive, carriers must get far better at picking risks
In nature, the ones that survive aren’t the biggest or strongest. They’re the ones that adapt the fastest. And in an accelerating […]
The digital market is here, you need digital armor to compete
JD Power recently reported some surprising news: 47% of all auto policies are now transacted digitally, with another 17% through call centers. […]
Underwriting fraud isn’t hard to find and stop – if you’re prepared
Underwriting fraud isn’t subtle-it’s just that most carriers haven’t done the work to automate detection and elimination in the limited time available. […]
Another data magic bullet backfires
Allstate is being sued by Texas over its attempt to use its app to monitor customer driving behavior. It always surprises me […]
Insurers need to channel their inner Santa
We all know the story: “He knows when you’re sleeping, he knows when you’re awake. He knows if you’ve been bad or […]
The Personal Lines Churn Crisis
The insurance industry is in the midst of a quiet crisis: according to PropertyCasualty360, customers are jumping ship at alarming rates. In auto […]
To Speed Insurance IT Innovation, Get Innovation Out of IT
Speeding IT innovation processes is good but empowering non-IT staff to innovate without requiring costly coding is better.
