The best risk data for underwriting is customer interaction data
McKinsey argues that external data plays a pivotal role in enhancing the effectiveness of artificial intelligence within Property and Casualty (P&C) Insurance underwriting. While this holds merit, our empirical observations in P&C Personal lines suggest that customer behavior at the point of sale (POS) and during endorsements often offers superior insights into customers' true intentions and attractiveness.
Watch Out for Wolves Amongst the Sheep: Both Good & Bad Risks Are Shopping
Costs are shooting up, customers are getting sticker shock, and they're starting to shop around. Carriers need to get proactive about spotting both the bad and the good – avoiding the worst and keeping profitable customers for the long haul.
Branch continues its slide
The article delves into the consequences of overlooking the complex variations in risk, leading to vulnerability and potential setbacks for Insuretechs."
Younger insurance customers are different – which means trouble for carriers
Carrier Management recently published a poll that showed a shocking difference in the honesty of young insurance consumers versus older ones. When […]
Why are tropical storm catastrophes so catastrophic for insurance carriers?
Hurricane Ian caused over $112.9 billion in damage, serving as a reminder how a single hurricane can derail a whole industry’s performance. […]
