The more the policy “churn”, the more valuable micro-risk selection becomes
The Insurance Journal brings us the news that customers are upset by rapidly rising auto insurance rates and are doing something about […]
Younger insurance customers are different – which means trouble for carriers
Carrier Management recently published a poll that showed a shocking difference in the honesty of young insurance consumers versus older ones. When […]
Why are tropical storm catastrophes so catastrophic for insurance carriers?
Hurricane Ian caused over $112.9 billion in damage, serving as a reminder how a single hurricane can derail a whole industry’s performance. […]
Things Carriers Need to Do Right Now – Rooftop Solar
Solar panels are a popular green, and cost-effective solution for generating renewable energy. However, it is crucial to be aware of the […]
Things Carriers Need to Do Right Now – Lithium Batteries
SAN FRANCISCO — Yogi and Carolyn Vindum were still asleep late last year when their Tesla Model S beamed an alert that […]
Progressive (and Geico) Demonstrate Why IT Speed and Precision are Critical
P&C Specialist is reporting on which Personal Lines carriers are losing or gaining customers during the current auto repair inflation crisis. Note […]
Focus On Risk Selection Because That’s Where the Money Is
Why do carriers spend so much time on cost reduction and claims efficiency when most of the money in Personal Lines P&C […]
Carriers Are Underestimating the Loss Impact of Small Diameter Hail Storms
P&C Specialist reports on a newly released study by ZestyAI entitled: Small Hail, Big Problems, New Approach. According to the authors the […]
The Kind of Customer Satisfaction You Don’t Want
We were looking at the results of JD Powers’ Annual Personal Auto Insurance Claims Satisfaction survey recently and it provoked a thought: […]
Homeowners Carriers Have a Renovation Problem
P&C Specialist reports that Hanover’s 2023 Home Renovation Report shows an increase in homeowners not informing their carrier of home renovations. “The […]
Geico falls into third place behind Allstate
Geico falls behind Allstate in Personal Lines revenue although it remains a dominating third in Auto. Has Geico’s low-cost direct auto business […]
Risk mitigation and the cooperative insurance customer
Interesting survey results from Bain via P&C Specialist suggest that far more than prior generations millennial consumers are expecting their carriers to […]
