HomeServicesIdResolve™

IdResolve™

Automated SaaS-based fraud intervention solutions during live customer transactions

Latest News & Ideas
Why is personal lines underwriting so technologically backward? Why is personal lines underwriting so technologically backward? Read More
Hidden Pre-existing Damage Hidden Pre-existing Damage Read More
Garaging Fraud Garaging Fraud Read More
Ghost Broker Fraud Ghost Broker Fraud Read More
You can’t always price right You can’t always price right Read More
The storm exposes the risk. But are you ready for it? The storm exposes the risk. But are you ready for it? Read More
Auto insurance risks are changing rapidly; to survive, carriers must get far better at picking risks Auto insurance risks are changing rapidly; to survive, carriers must get far better at picking risks Read More
Workers comp: The ‘Volunteer’ Workers comp: The ‘Volunteer’ Read More

What is idResolve?

idResolve is a highly configurable, flexible and powerful fraud intervention service that is invoked when fraud rules are triggered or suspicious entities are detected during a customer, call center or agent online session via a web interface. idResolve is the key gateway to engaging in online interactions with agents, customers and call center personnel to resolve risk issues.

How is idResolve Delivered? 

idResolve is offered with the idFusion platform as a subscription service to insurance carriers. idResolve may be delivered as: 

  • A component of a limited version of idFusion focused exclusively on new business risk detection. Complementary components include idQuoteMonitor, idGetData and idFetch™. 
  • A component of the comprehensive idFusion solution – capturing legacy and live policy data – to manage lifecycle fraud risk at the policy, channel, customer, geographic, line of business and inter-book levels using the complete suite of VeracityID tools. 

Benefits

Case Example

How a Top Auto Carrier Turned Its Direct Business Into a Money Maker – Winning in the Direct Channel

Stay in touch
Sign up for VeracityID emails to be the first to see new content and news.