HomeServicesIdResolve™

IdResolve™

Automated SaaS-based fraud intervention solutions during live customer transactions

Latest News & Ideas
Workers Comp: Lowballing Headcounts Workers Comp: Lowballing Headcounts Read More
Water Wishful Thinking Water Wishful Thinking Read More
False or Omitted Asset Details False or Omitted Asset Details Read More
Commercial Use Commercial Use Read More
Wrong Address Wrong Address Read More
Underwriting fraud isn’t hard to find and stop – if you’re prepared Underwriting fraud isn’t hard to find and stop – if you’re prepared Read More
What’s next: The Insurtech shift toward real-time risk mastery What’s next: The Insurtech shift toward real-time risk mastery Read More
Bundling isn’t a strategy Bundling isn’t a strategy Read More

What is idResolve?

idResolve is a highly configurable, flexible and powerful fraud intervention service that is invoked when fraud rules are triggered or suspicious entities are detected during a customer, call center or agent online session via a web interface. idResolve is the key gateway to engaging in online interactions with agents, customers and call center personnel to resolve risk issues.

How is idResolve Delivered? 

idResolve is offered with the idFusion platform as a subscription service to insurance carriers. idResolve may be delivered as: 

  • A component of a limited version of idFusion focused exclusively on new business risk detection. Complementary components include idQuoteMonitor, idGetData and idFetch™. 
  • A component of the comprehensive idFusion solution – capturing legacy and live policy data – to manage lifecycle fraud risk at the policy, channel, customer, geographic, line of business and inter-book levels using the complete suite of VeracityID tools. 

Benefits

Case Example

How a Top Auto Carrier Turned Its Direct Business Into a Money Maker – Winning in the Direct Channel

Stay in touch
Sign up for VeracityID emails to be the first to see new content and news.